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Red Lobster off Walton Way in Augusta, Ga has the worst customer service in the world. Went their for a birthday dinner with a party of 5.

Waited 2 hrs, finally seated the party in the bar area just to shuts us up. Waitress came and took our drinks order. She never showed back up. Talked to the manage and she said she would handle it.

She disappeared and never shows back up. We left and went to the one on Washington Rd in Augusta, Ga.

Better service and the meal was great. Poor management Walton Way and poor service.

jb5703 wrote the review because of poor customer service at Red Lobster. Reviewer claimed that he or she wants Red Lobster to read this review and look into the issue (if any).

The most disappointing in user's experience was service. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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