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Summary of Red Lobster Customer Service Calls

658 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
02:09 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Red Lobster to Ask about:

Employment:

  • “Paystub”
  • “I need pay stubs and manager sucks”
  • “Change my tip amount”

Staff:

  • “Rude. Awful service”
  • “Services”
  • “Complaint about manager Shay”

Payments and Charges:

  • “Change my direct deposit”
  • “Military discount”
  • “Payment”

Cards:

  • “Gift card”
  • “You owe me on 2 gift cards”
  • “Card issues”

Product/ Service quality:

  • “Food , order messed up twice”
  • “There We’re Bugs On My Fruit That Was On My Drink And The Fruit Had Not Been Rinsed Off.”
  • “They broke my phone”

Account:

  • “My account won't let me login”

Shipping and Delivery:

  • “Tracking my pay check”
  • “Meal delivery”

Other:

  • “I did not receive a call back”
  • “Red lobster portal acting up”
  • “My order”

About Red Lobster

Top 5 Likes about Red Lobster

When they had managers and servers that cared, Waitress was very good, Waitress was nice, People who handed me my order were very friendly, Speed of service

Top 5 Dislikes about Red Lobster

Service, Prices, Feeling like i was an inconvenience, Area under booth was filthy, We left hungrier than we came in

Summary

The first restaurant was opened by Bill Darden in 1968 in Lakeland, FL. Today the company is headquartered in Orlando, FL. At the present time it is a chain of restaurants, specializing in sea food and casual dining. It was here where the popcorn shrimp was first served. Among the other specialties are calamari, Key lime pie, and snow crab. In 1995 the Darden Restaurants acquired Olive Garden and Bahama Breeze. Since 2005 Red Lobsteris a part of CEO and Chairman Clarence Otis. There are over 680 Red Lobster restaurants throughout the United States and Canada.

Red Lobster reviews and complaints

Red Lobster is ranked 97 out of 1258 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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