Red Lobster Contact Information

Customer Service:

  • (703) 691-1011 10325 Fairfax Blvd Fairfax,VA
  • (301) 490-0191 14368 Baltimore AVE Laurel,MD
  • (301) 840-0380 15700 Shady Grove RD Gaithersburg,MD
  • (212) 280-1930 261 W 125th Street New York, NY
  • (262) 598-9184 2800 S GREEN BAY RD Mount Pleasant, WI
  • (785) 825-0837 2925 S. 9th Street Salina,KS
  • (630) 529-0097 391 West Army Trail Road Bloomingdale, IL
  • (301) 423-3715 5051 Auth Way Suitland,MD
  • (316) 942-0973 555 South West Street Wichita,KS
  • (847) 856-0432 6230 Grand Ave. Gurnee, IL
  • (847) 428-0820 701 Spring Hill Ring Road West Dundee, IL
  • (301) 588-3299 8533 Georgia Ave Silver Spring,MD 20910

General:

  • (407) 734-9000

Media Contact:

  • (407) 734-9201 Meagan Mills

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Headquarters Address:

Red Lobster Hospitality LLC
450 S Orange Ave
Orlando , Florida 32801
United States

Other Info:

Media Contact: Meagan Mills mmills@redlobster.com

Social Networks:

Summary of Red Lobster Customer Service Calls

1216 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
02:07 AVG CALL DURATION
9% ISSUES RESOLVED

Customers Contact Red Lobster to Ask about:

Employment:

  • “W2s”
  • “I need to change my address to recieve my w2”
  • “W-2 Form”

Staff:

  • “Bad service& food not hot”
  • “Horrible customer service and food was cold”
  • “I have a complaint about the service I received at the red lobster”

Request for Information:

  • “Concern about your stand against free speach”
  • “Ask a question”
  • “Ask about app credit use.”

Cards:

  • “Bad gift cards”
  • “Gift card issue”
  • “The server lost my debit card”

Payments and Charges:

  • “Y'all wont accept a coupon i received”
  • “Direct deposit”
  • “I was overcharged on my bill” , Review #1379230

Shipping and Delivery:

  • “Did not receive gift card”
  • “I did not receive a call back”
  • “Tracking my pay check”

Product/ Service:

  • “SS# entered wrong in system”
  • “To see if I am still in the system”
  • “Went to Red Lobster in Albany Georgia that is on Slappey Boulevard and me and my granddaughter and two other people went bad food I mean really bad food the crab was rotten and it smelt”

Account:

  • “Login”
  • “I need my passwords reset”
  • “I forgot my password and I'm trying to apply online”

Refund:

  • “Refund”

Return/ Replace:

  • “Have been waiting for red lobster in Austell, Ga to resolve my issue of returning my funds back to my account. It has been 25hrs since my order was completly cold, food was not cook properly and items were missing from my order. Extremely poor servic”

Other:

  • “Coplaint”
  • “Social security”
  • “Taxe”

Red Lobster Rating Stats

2.3 out of 5 stars
based on 275 reviews
See all 508 reviews reviews

Rating stats

  1. 87 reviews
  2. 78 reviews
  3. 59 reviews
  4. 37 reviews
  5. 14 reviews

Rating trend

About Red Lobster

Top 5 Red Lobster Products

Lobster, Shrimp, Crab, Combo Meal, Ultimate Feast Combo Meal

Top 5 Likes about Red Lobster

When they had managers and servers that cared, Waitress was very good, Waitress was nice, Service, Server

Top 5 Dislikes about Red Lobster

Service, Food this time, Prices, Food, Feeling like i was an inconvenience

Summary

The first restaurant was opened by Bill Darden in 1968 in Lakeland, FL. Today the company is headquartered in Orlando, FL. At the present time it is a chain of restaurants, specializing in sea food and casual dining. It was here where the popcorn shrimp was first served. Among the other specialties are calamari, Key lime pie, and snow crab. In 1995 the Darden Restaurants acquired Olive Garden and Bahama Breeze. Since 2005 Red Lobsteris a part of CEO and Chairman Clarence Otis. There are over 680 Red Lobster restaurants throughout the United States and Canada.

Red Lobster reviews and complaints

Red Lobster is ranked 113 out of 1459 in Cafes, Restaurants and Bars category

Area Served

USA

Payment Methods

DiscoverMasterCard

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Red Lobster Stats

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