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Contact Red Lobster Customer Service

How to Reach a Person at Red Lobster

Verified Contact Information

Toll-Free Number:

  • 1-800-562-7837
Call Now

Media:

mediacontact@redlobster.com
Send Message

Red Lobster Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Red Lobster Phone Number
1 (800) 562-7837
Average Hold Time
00:02:47
Average Calls duration
2 minutes
Most Popular Red Lobster Email Address
mediacontact@redlobster.com
Red Lobster Live Agent Availability
2% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
View full overview

How to Contact Red Lobster Customer Service?

Most Popular Number:

(800) 562-7837
Total calls: 2 042 Issues resolved: 74 Last call: Jul 20, 2026

Red Lobster customer service phone number is 800 562 7837. It serves for solving different problems which many clients face with registration on the website, payments, ordering, or waiting for delivery. The telephone number is the appropriate way to report complaints about the services. Before turning to the contact line, check the FAQ section, which support specialists are encouraged to review before contacting managers.

Red Lobster email for reaching customer care is not available. You can contact the media department via mediacontact@redlobster.com. Specialists developed an online form through which clients can report the issue to the support team. To find it, open the site, scroll down and click the Contact Us icon on the down part of the screen. Fill in all necessary details like name, surname, email, and phone and describe the problem in detail.

Red Lobster customer service works 6 days a week Monday through Saturday from 11 a.m. to 10 p.m. ET. The working hours on Sunday are from 11 a.m. to 9 p.m. ET. Sometimes the support does not work on national holidays. The company publishes such announcements on the website. The company’s live chat is unavailable, so it is impossible to ask a chatbot about the schedule.

The Red Lobster address is 450 S Orange Ave, Orlando, Florida 32801, United States. It can be used to contact the support team. The period for getting an answer to the request can take up to several days. Clients can find local offices to get in touch with specialists there.

PissedConsumer Club

Contact Information

Red Lobster Website:

Red Lobster Help Center:

Corporate Office Address:

Red Lobster Hospitality LLC
450 S Orange Ave
Orlando, Florida 32801
United States

Summary of Red Lobster Customer Service Calls

3.5K TOTAL
CALLS
02:03 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Red Lobster?

Product/ Service Question:

  • My order and presentation of food
  • “Complaint”
  • “My food was horrible I spoke to the Store Manager and her attitude was not pleasant I told her my Salmon was dried out, my Shrimp Linguine was over cooked, my biscuits were hard and she told me to call Uber Eats it’s nothing she can do, Red Lobster”

Employment Question:

  • “Payroll problem”
  • “Paystubs”
  • “W2”

Staff Question:

  • “Horrible service food ice cold”
  • “An hour wait & rude manager”
  • “Poor reception and service at *** IN location”

Account Question:

  • “Can't get into the app”
  • “Rewards not on my account”
  • “Problems with Rewards acct”

Request for Information Question:

  • “Check on”
  • “Questions about my pay stubs”
  • “About my meal”

Cards Question:

  • “Stolen Gift Card”
  • “Gift card issue”
  • “Gift card deceptive practice”

Payments and Charges Question:

  • “Unauthorized tip added to my bill”
  • “Fraud”
  • “Charges”

Shipping and Delivery Question:

  • “Did not receive my rewards from dinner yesterday”
  • “No salads at Jackson township location”
  • “I spent 94.00 and didn't receive 90 points”

Refund Question:

  • “Refund”
  • “Consider refund of anniv. Dinner”
  • “Never get my refund for my food talk to both managers and send pictures”

Website/ Application Question:

  • “My colleague and I visited Red Lobster following church services for lunch, where we were attended to by Maureen. Maureen took our beverage orders and inquired about appetizer selections. I ordered the stuffed mushroom with creamy crab, while my coll”
  • “Won't let me fill out application”
  • “App not working”

Return/ Replace Question:

  • “Problems changing email”
  • “I don't want my order I want to return it”
  • “Employe change address”

Activation/ Cancellation Question:

  • “Activate gift card”
  • “WRONGFULLY TERMINATED”
  • “Canceled order refund”

Other Question:

  • Personal items missing
  • “Bad experience”
  • “Restaurant stinks”

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