Contact Red Lobster Customer Service
Red Lobster Phone Numbers and Emails
Toll-Free Number:
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(800) 562-7837
How to Contact Red Lobster Customer Service?
Most Popular Number:
| Total calls: 1 946 | Issues resolved: 74 | Last call: Apr 15, 2025 |
Red Lobster Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Red Lobster Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Red Lobster is 8005627837. 43% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Red Lobster may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Red Lobster Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Red Lobster is 8005627837. 43% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Red Lobster may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Red Lobster mainly because of product/ service, employment and staff.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Red Lobster Website:
Red Lobster Help Center:
Corporate Office Address:
Red Lobster Customer Service Reviews
On Wednesday, 26th, the day my mother died. I went to Red lobster.
As seater when one came minutes later tried to order my Free Rewards At the window but no one came to the window finally lady seated me told her before seated will l be out in time she said Yes because it was before 3pm. I also told Waiter I head a very important meeting ask Can he's Opinion he says okay, However he was very slow took a long time getting to me on everything? Ask for my meal to go still took long time to even come over name was Octavio L. At mentor 7744 Reynolds Rd
And ask for my food to go.It was after 3:40pm so late for meeting .
I told him about over charge me than got home some took a Piece of chunk out of my steak called send pictures Said I would get refund the next day.
Didn't yet talk to both managers Trisha trisha and Christina 
l been coming her for over 20 years l know alot of the workers my favorite is Jason and l always tip well!!! Please help I have I have all I have all the evidence
My steak was terrible customer service terrible Amanda was terrible 13th street red lobster Columbus Georgia no way
Lost gift card. Called Red Lobster and left a message to replace it and haven't had a response in more than a day Poor customer service.
How Good is Red Lobster's Customer Service?
Summary of Red Lobster Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Red Lobster?
Product/ Service Question:
- “Complaint”
- “Problem with restaurant servic and racial discrimination”
- “Server issues”
Employment Question:
- “W2”
- “Last paycheck stub”
- “Payroll”
Staff Question:
- “Poor Customer Service”
- Extremely poor customer service
- “Poor service bad attitude”
Account Question:
- “Compromised password”
- “Can’t get my points to go on my rewards”
- “Unable to login to rewards app program”
Request for Information Question:
- “Had the worst experience in my life.Eating at your red lobster restaurant in Norwich.Chicago would like to speak with somebody regarding the incidents”
- About my meal
- “To talk to someone which i didnt do.”
Cards Question:
- “My Red Lobster gift card doesn’t have a number to call to activate”
- “Gift cards”
- “Gift card issue”
Payments and Charges Question:
- “Save Around coupon denied by manager. Reason for going to that store was because of the coupon.”
- “Military discount”
- “Charged twice for dinner”
Shipping and Delivery Question:
- “Did not receive gift card”
- “Missing ordered item”
- “Did not receive my points for rewards”
Refund Question:
- “Never get my refund for my food talk to both managers and send pictures”
- “Refund”
- “Order refund”
Return/ Replace Question:
- “Problems changing email”
- “I don't want my order I want to return it”
- “Employe change address”
Website/ Application Question:
- “Won't let me fill out application”
- “App not working”
- “Problems wiyh web site”
Activation/ Cancellation Question:
- “WRONGFULLY TERMINATED”
- “Canceled order refund”
- “Cancel a transaction”
Other Question:
- “Issue with restaurant”
- “I would like to show the main owners a picture of the plate they tried to serve me yesterday very unhappy customer”
- “Poor management”
Compare Red Lobster Customer Service To
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