Red Lobster - Because of the service I experienced
Went to have dinner for my birthday 1-13 and we were seated at a dirty table. We had to ask a staff member to clean it.
We then decided to try the crab cakes as suggested by the host that seated us. New item so we tried without asking the price. $13.79 is very expensive for 2 small mediocre crabcakes. Not a good menu item, will not ever do that again!
Our server started out great, but by the end of our meal she was no where to be found! Had the send for her twice! Had to ask another employee to cash us out because again, our server disappeared! Even though I was disgusted with her we still left a small tip of $10, we would feel bad if we didn't.
My birthday dinner with my husband was a disaster. Prior to this visit, we were in the Plantation store and the server spilled red wine all over us during dinner! We never complained because of how the managers and the server handled the situation.
I felt compelled to write this time because we are so upset about this! Management needs to look into this visit sooner that later!
Reason of review: Poor customer service.
Location: Fort Lauderdale, Florida
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