Cain Pbp

Rudeness of employees And found object in food

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Red Lobster - Rudeness of employees And found object in food
Red Lobster - Rudeness of employees And found object in food - Image 2

Me and my family was eating at the red Lobster off highway 55 in ridge land ms and I must say I always go there for years ..we drove 45 minutes from my home town to get there..we waited an hour but it was ok because our party was so excited about it..we were seated and our waitress came to table and asked us what drinks we wanted ..I answered with sweet tea..she asked for my daughter drink..I was ordering her drink and she immediately out bursted and stated she not even in her seat...now my daughter is 5 so what does it matter that she was standing beside her grandma..the waiter was very pushy and in a rush but we ordered anyway...they brought food to table first before salad but it was the wrong table so they took it to the right table ..then they brought ours but mixed all the orders up ..lol it was like a circus I there..so they had to take them back and that’s when the cook I guess got mad cause he stated leave the food at the table anyway but the manager in the area told waiter to take it back upset at cook ...well when I got my food I also ordered a Togo order but when I looked at it to make sure everything was ok this is what was in it ..hair or a piece of spmethibg ewww then not to mention my sister is at doctors because she believe she has food poison ..she been in bathroom every since ..this is not right at all please contact me 769798**** canetta Jones

View full review
Reason of review:
Bad quality
1 comment
Guest

Looks like mold

Dawna F
map-marker Northeast Dallas, Texas

NO SERVICE PROVIDED

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My parents visited the dallas Red Lobster ON 10290 E. Technology Blvd. Dallas, TX 75220 - Red Lobster yesterday at 7-730pm on technology blvd. They were seated right away but NEVER waited on they waited over an hour no one ever came to their table at all. After an hour they finally got up and left. This is ridiculous because they eat there all the time. This is NOT acceptable. I need someone to contact myself 972-693-**** or my parents Don and Connie asap with a reason why this has happened. This is a very popular area and I will make sure people don't eat at this particular restaurant.
View full review
Cons:
  • Ignored
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Raynelle Fvb
map-marker Lewisville-Flower Mound, Texas

Bad service and Bad food

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I order 2 ultimate feast on Sunday.Food was under cook.Called back to speak with a manger no way had concated me.
View full review
Loss:
$40
Pros:
  • Service
Reason of review:
Poor customer service

Preferred solution: Replace my order

Rose J Zyr
map-marker Accokeek, Maryland

Employee scram

Iast Sunday night on July 14 , 2019 after 6 pm, Red Lobster in Suitland md. Auth way, E and husband went there for our Anniversary.

My boss every year give us a red Lobster card, Always be 50.00 dollars on it. But the card did not have a amount on front of it, Gave it to our waiter to pay for bill, total bill was 64.65, the waiter came back and said its no money on my card, The card she gave me back had the amount of $50 on the front of it. Which was not on my card I gave her. I was scram ., my boss still have the receipt for my card, told her about what happen, my number on that card the waiter gave me back, do not match the number on the receipt.my boss have.

I called red lobster in Suitland about what happen, they had no concern about it. Told them I didn't know the girl name, all I know she was white. If she did this to me, she can do it to others. I still have the card she gave me back.

Something got to be done about this, I want my 50.00 dollars back.

My name is JOANN HARLEY, NUMBER IS 301 633 ****. THIS WAITRESS SHOULD BE FIRED!!!

View full review
Loss:
$50
Reason of review:
Problems with payment

Preferred solution: Let the company propose a solution

1 comment
Guest

Are you trying to say SCAM? Because you wrote SCRAM twice.

Why assume the worse? It was probably an honest mistake! And describing the waitress as "white" was the best description you could come up with?

Your English writing skills are awful. Your boss should give you a giftcard to take English 101 at your local community college.

Mahira Ioc
map-marker Bronx, New York

Termination

Red Lobster - Termination

I was terminated today for giving alcohol to another worker in a to go cup , the reason why I am writing this is because I feel it was unfair for me to be terminated when the management team also does not follow alcohol use regulations, certain managers have had beers in a to go cup, has personally asked me to pour them a draft beer in a to go cup and bring it to the office , another manager has also poured liquor in a to go cup before leaving for her shift and I believe it is very biase for me to be terminated for something that other managers do, it doesn’t justify what I did but no one else is being accounted for what they do as managers when they are supposed to be leading by example, I’ve uploaded a picture of a draft beer in the office that the manager was drinking while in his shift

View full review
Reason of review:
Work Experience or Job Application
6 comments
Guest

Horrible management is their norm, and I was always a rule follower and was terminated after a table complained from the time they sat down until the new manger went by their table. They took me off the floor and I was terminated.

I was never able to even explain what happened. They never fire the ones that steal food, and have bad attitudes. I hate to say this again, but as an employee never do wrong just because others do it.

I have been serving my entire life because I love it. Red Lobster can't keep good employees because they are unfair.

Guest

What a baby.....You did wrong...You were fired....Problem solved. Wherever you land, Do Not violate company policy regardless of whoever else is doing the same.

You know you were wrong... Grow up

Guest
reply icon Replying to comment of Guest-1680949

First of all no one asked you to comment that’s number one .... number two no one said I wasnt wrong period so you need to *** period because I know I was wrong on my part and number three you can’t go hard about a company policy if your a manager and not following your own policy period so *** and get the *** outta here because what goes around comes back around

Guest
reply icon Replying to comment of Guest-1680949

No one said She was right ... but companies and managers period should be following company policy’s also no matter what , how are you terminating someone on something you do also and drink on the job ?

That’s crazy ... good luck to her

Guest
reply icon Replying to comment of Guest-1680949

How about you grow up and get off my ***

Guest
reply icon Replying to comment of Guest-1680960

Sounds like that isn’t the o my reason you got fired. Appears you have quite the attitude problem as well. May want to tone that down.

View more comments (5)
Anonymous
map-marker Richmond, Virginia

Horrible. Service poor. Food over cooked. Waited for 40 minutes for food to come.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Called the manager who wasnt there that day. Nothing was done.
View full review
Reason of review:
Poor customer service
Timri W
map-marker Forest Park-Morrow, Georgia

Horrible Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
06/16/19 I went to the Red Lobster located at 6550 Tara blvd Jonesboro GA 30236 to pick up a online order. When I returned home, I realized that the Cajun Chicken Pasta that I ordered was not in my bag. I went back to the restaurant and had to wait almost another 30 minutes, in which I understand it takes time to prepare, but not 30 minutes. It took so long because the workers were talking about a pregnant co -worker that they hated ... they were more concerned about her than my order. The girl at the to go order realize her self, that the initial time I picked up my order she did not give me the biscuits! I returned to my house and realize that I did not get the broccoli I order as well! I called to speak to a manager about the situation and I was hold for 20 minutes and a manager still did not come to the phone!
View full review
Reason of review:
Order processing issue
2 comments
Guest

Prices are to high. And the portions are way to small even the lobster was to small.

And the rest was not filling.

I left still hungry. We will never go back.

Guest

You should always check your order to make sure that everything is there and that your order is correct before ever leaving with takeout food.

View more comments (1)
Anonymous
map-marker Greenwood, Indiana

Service wasn't great it was ok the problem was the food

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1st we ordered the stuffed mushrooms they were not cooked all the way still cold in the center that got fixed 2nd we ordered 2 ultimate feast 1 with baked potato and caprese salad the other with lobster mashed potatoes the crab legs were so small we didn't get much out of them when I said something about it to our waitress she kinda shrugged her shoulder put the bill on the table and walked away 3rd we saw the manager when we 1st walked in and that was it we never saw him again. Location Thompson Rd Indianapolis In
View full review
Reason of review:
Bad quality
Kairon Lys

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Compaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I’m complaining about endless shrimp Don’t call it endless shrimped if you can only have one refill I’m at the St. Louis Bridgeton location and was advised only one refill after I finish everything on my plate
View full review
Reason of review:
Bad quality
Anonymous
map-marker Milwaukee, Wisconsin

New Crabfest Surf & Turf

I ordered the new special with Crabfest Surf and Turf. My Crab and Seafood Imperial was not like the pictures you have on the menu. Their was no Crabmeat just parmesan cheese and panko bread crumbs. I am looking again at the menu and I feel that this was a rip off you show a full shell and I received baked cheese and crumbs. This was the location in Milwaukee at the Mayfair Location Hwy 100. My Name is Debra Townsell //address: 4551 N.64th St, Milwaukee, WI. I feel this is false advertisement. I feel for the price of the meal and the advertisement you should receive what is on the menu. I am always stopping in there but I am so disappointed would be an excellent dish if I could have had the crab on the shell as well. Thank you again.
View full review
Reason of review:
Not as described/ advertised
1 comment
Guest

Hey Debbie, be careful about getting scams in the mail. Now that you have posted your name and address, scammers are probably going to figure that you are a good target for a scam because they think that only someone dense would post their name and address on a site like this. If you get any scam letters, be sure to turn them over to the post office.

Shirlene Avo
map-marker Chicago, Illinois

Employe refusing to serve me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I strongly believe because my son is a police officer she refuse to wait on our table she gave it to another waiter who looked like he could have been the maintenance man he had apron on scarf around his forehead single braids sticking up on his head!!! The waitress name is Kesha she served me very bad Biscuits before not serving my table I had asked her an the girl greeting us before we were seated would they help me wish my son a HAPPY BIRTHDAY She said they would... OF COURSE NO BIRTHDAY SONG VERY POOR SERVICE AN IVE BEEN FREQUENTING THAT RED LOBSTER FOR YEARS NEVER EVER EXPERIENCED SERVICE LIKE THAT BE FOR!!!!!!
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Tampa, Florida

False Advertisement

Red Lobster - False Advertisement
on May 12, 2019, Brandon, FL. I called to be added to their waitlist because the website says to call the restaurant if you have more than 5 people in your party. I wanted to add a party of 10 and was told their limit for the waitlist was 6. I said you website says call for parties of 5 or more and was told 6 "IS" morr than 5. The website should state their limit is 6. This is FALSE ADVERTISEMENT and the I am pissed!
View full review
Reason of review:
Not as described/ advertised
Janet V Wul
map-marker Antioch, California

Sick and disgusted

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Red Lobster - Sick and disgusted
Ordered lobster lovers dream. I took a few bites of my Rock lobsters and I almost about puked! I asked for a different lobster the brought me a Maine lobster tail, not only was it cheaper but the damn Manager refused to adjust my bill to the cheaper lobster tail. To top it off when I got home I vomit the damn food. I have looked up the CEO log red lobster to inform him of this awful food I was served and to also advise that the Manager David Weber is a incompetent manger because he served his paying customer unhealthy and harm food.! Below in this picture you can see the mush of this lobster... Lobsters is not mush!!!!
View full review
Reason of review:
Bad quality
Carol W Yei

IT WAS REALLY AWFUL AND THEY WAS REALLY RUDE!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Every time my family and I order to go they tell us we can’t order certain things but when we eat in we order it. I asked so we can only order that if we eat in they say no we don’t serve that . When I know we order it many times before. Then they give us a container of brown dry lettuce for our garden salad no tomatoes, no cheese, no onions ,no croutons or anything, I called back and the gentleman was apologetic but he was giving me a million excuses as to why the salad had NOTHING but brown lettuce on it. As I explained to him it’s ALWAYS like this with our to go orders. Then he says ma’am I said I apologize they could made a mistake and put a ceaser Salad instead of garden and I told him and it still had NOTHING ON IT. He tells me let me get a manager put me on hold never come back. I feel that was Very Unprofessional,My family and I come to the restaurant at least once or two a week rather we eat in or take out. I’m so frustrated not because the food wasn’t right but because of the treatment we got and when we order get home and the food is nothing to what we order.
View full review
Reason of review:
Not as described/ advertised
Stephen M Dvk
map-marker Beverley Manor, Virginia

Bad Shrimp

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Red Lobster - Bad Shrimp
My son ate shrimp from the Staunton lacation yesterday evening and throwing shrimp up this morning.Bad Shrimp
View full review
Reason of review:
Bad quality
  • 1
  • ...
  • 34
  • 35
  • 36
  • 37
  • 38
  • ...
  • 75